What the heli is Helivac? It’s your world-class emergency service
It’s not surprising that you haven’t heard of our emergency service, Helivac. Greyhound/Citiliner has an impeccable safety record and it is highly unlikely that you’ll ever need or say ‘Helivac’ after reading these words, especially when travelling with us.
Still, isn’t it great to know that you have it even if you never use it? Sure is. Here at Greyhound/Citiliner, we’re intent on bussing according to the highest safety standards and it’s this very reason why we offer Helivac Emergency Service as standard on every trip with us.
But, what the heli is it?
Helivac is there to look out for you in every corner of every bend just in case there’s a medical emergency on your trip. It is a complete emergency medical solution comprising of life-saving air and road medical assistance with advanced, rapid response medical care and state-of-the-art equipment.
Should there be a serious accident on one of our trips and any number of our passengers require emergency medical attention, Helivac has you covered. In the event of a heart attack on board, or any other extreme medical emergency, Helivac has you covered.
Here is how our emergency service works:
As your care-seeking outlet, our staff is trained to handle such medical emergencies and are the best informed to contact our tracking office and Helivac to bring about efficient and sufficient relief. Our trained hosts and drivers will assess the situation and immediately summon Helivac in the case of an emergency according to the amount of medical care needed.
In the very unlikely event that a driver or a host is unable to bring about relief as they themselves require medical attention, our passengers should contact Helivac themselves through a single emergency number: 0861 HELIVAC or 0861 4354 822. Being covered while on a Greyhound/Citliner trip means that you can.
To find out more information about Helivac and their services, visit their website at www.helivac.co.za
For the safest way to travel by bus, book with Greyhound or Citiliner today at www.greyhound.co.za or www.citiliner.co.za. Alternatively, call our 24hrs Customer Care/Reservations on 011 611 8000 or 087 352 0352.